Frequently Asked Questions
Q: How about your delivery time?
A: Usually the delivery time will be 15-20 days, and 7 days for main popular sizes.
Q: What is your minimum order quantity (MOQ)?
A: The MOQ is 20GP. Mixing different sizes in one container is acceptable. Less quantity is not recommended due to higher shipping costs.
Q: What are your payment terms?
A: 1) 30% TT deposit, balance against copy of B/L after delivery; 2) Irrevocable L/C at sight; 3) Other negotiated terms.
Q: How do you guarantee tire quality?
A: We have after-service claim agreements in place. If quality issues occur, we follow the document and make compensation accordingly.
Q: Can you provide samples for testing?
A: Yes, if needed, we can provide samples at a lower cost for testing before a bulk order is placed.
Q: What is the warranty on these tires?
A: We provide tire warranties according to the specific type of product. Please consult our sales team for detailed warranty terms.